Osler receives Ignite Ideas grant for Patient Feedback platform


Osler Technology has recently been granted funding to complete it's Patient Feedback portal.

The Advance Queensland Ignite Ideas program awarded Osler Technology $100,000 to add the important metric to it's ever-expanding suite of Professional Development Tools.

"Patient feedback is critical to the ongoing professional development of healthcare staff, and we're delighted that the Queensland Government has supported the commercialisation of this feature," says Osler co-founder, Dr Todd Fraser.

"Not only does patient feedback align well with other sources such as peer review, but it provides otherwise invisible information on the experience of our patients.  There is good evidence that structured feedback from patients has a significant impact on individual clinicians."

The system will enable clinicians to provide their patients with a means to give them structured, secure feedback that is designed solely for the purpose of personal improvement.  The collated data becomes part of their performance portfolio and development plan.

In addition to the invaluable impact on self management of performance, Dr Fraser says it can contribute to registration requirements.

"Many colleges and boards recognise patient surveys as suitable for Continuing Professional Development programs, so this is a very easy and effective way for doctors to comply with their registration requirements.

"It beautifully complements other CPD activities that our users can undertake, including self auditing of procedures, peer review assessments, interactive simulations and online learning modules."

The new Patient Feedback Portal is due for completion in early 2018.


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