Overview of Privacy Policy

The Osler Community Privacy Policy explains:

  • what information we collect and why we collect it..
  • how we do and do not use that information.


Information we collect

Osler Community collects information in one of two ways:

  • Information that you give us. We use various web forms and sign-ups which may require you to provide information such as your name, email address, and phone number to access our software and services.
  • Information that we collect from your use of our services. Osler Community collects information about the services you use and how you use them, such as visiting pages on our website and interacting with our software and services. This information includes:
    • Log information. We may collect certain information in our logs. This may include:
      • details of how you used our services, such as page visits, how you arrived at our services, and the date and time of your request.
      • IP address.
      • device information including web browser details.
      • cookies that may uniquely identify you or your web browser.
    • Unique identifiers. We may collect unique identifiers during the course of your usage of Osler Community services, such as Salesforce.com organisation ID’s, cookie identifiers, and software license ID’s.
    • Cookies and anonymous identifiers. We use various technologies and methods to collect and store information related to the usage of our services. This may include sending one or more web browser cookies or anonymous identifiers to your device.
    • On our public website we use Google Analytics to record what website you came from; How long you stay; what kind of computer you use. We use this information to better understand what type of people in aggregate visit our website and what content they are reading. We also, compile aggregate statistics about the number of visitors we receive and the browsers that they use.


How we use that information

We use the information we collect from our services to protect and improve them. We also use this information to give you tailored content, such as personalised email messages and website experiences.   In addition, this information may be used for the purposes of providing aggregated, anonymised benchmarking information to you and other users of the Service, and your personal information uploaded in your user profile as part of the Services collaboration functionality we provide called Chatter, will be visible to other users of the Service.

When you contact Osler Community, we may keep a record of that communication for our internal business processes. We may use your email address to inform you about our various services. We use information collected from cookies and other information mentioned above to improve your experience with our services and enhance the overall quality of our services. When we use that information for a personalised experience, we will not associate your cookie or other information with sensitive categories, including race, religion, or sexual orientation.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

We process and store personal information on servers in several countries around the world.

We may process or store your personal information on a server in a country outside of where you live.

Opting out

There are several ways you can opt out of the information gathering we have outlined above. For instance, you may set your browser to block all cookies, including Osler Community cookies. You may request that we remove any data we have collected about you. All of our emails include an unsubscribe link which allows you to opt out from receiving some or all types of electronic communication from us.

Information sharing

We do not share personal information with organisations outside of Osler Community or its parent company, except with your explicit consent.  Personal information uploaded in your User profile as part of the Collaboration functionality we provide called Chatter will be visible to other users of the Service. If we confidentially store personal information on third party services not owned by Osler Community, such as Salesforce.com, we select those services based on their compatibility with our Privacy Policy.

Modification of privacy policy

Osler Community may amend this Privacy Policy from time to time. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy. Your use of the Sites following these changes means that you accept the revised Privacy Policy.


This Privacy Policy applies to all of the services offered by Osler Community,.


Osler COMMUNITY Company Details

Osler Community Pty Ltd address is P.O. Box 1008, Noosa Heads, QLD, 4573, Australia. 

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